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FAQs
Getting Started
FAQs
Navigating Payments Portal
Payments
Payment Links
Reporting
Notifications
Settings
Making Payments
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AndDone Support
FAQs
Getting Started
FAQs
Navigating Payments Portal
Payments
Payment Links
Reporting
Notifications
Settings
Making Payments
FAQs
Learn about the frequently asked questions regarding the AndDone portal.
How do I submit a support request?
How long does it take to receive money after a payment is settled?
How do I reset my password?
What are the password requirements?
Where can I request training from a real person?
1099-K Explained
How do I send a shopper a receipt?
What is PCI DSS compliance?
Is this payment secure?
What are ACH chargebacks and the reasons for them?
Glossary of Terms
I have received payment confirmation, why hasn’t it shown up on my statement?
How do I report an issue/bug?
Understanding credit card chargebacks
How do I clear my cache?
What is the technology fee and how is it calculated?
ACH Return Codes Explained
What is PCI compliance for sub-merchants?
How do I initiate a refund?