FAQs
Frequently asked questions regarding the AndDone portal.
Logging In
Sub-Merchant Resources
- Glossary of Terms
- What is AndDone's Originator ID?
- What is a Sub-Merchant?
- IRS Form 1099-K Explained
- What is PCI DSS compliance for AndDone merchants?
- Is this MaxPCI email legit?
- How do I modify the statement descriptor for payments?
- Understanding DDA Changes
- What is the technology fee and how is it calculated?
Support
- Live Status of AndDone Services
- How can I contact someone from AndDone?
- Is this payment secure?
- How to Whitelist IP Address in Office 365
- Adding AndDone as a trusted domain in Outlook
- How do I clear my cache?
- How do I submit a support request?
- Where can I request a training call from a real person?
- How do I report an issue/bug?