AndDone Help Center
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FAQs
Getting Started
Before You Make a Payment
Ready to Accept and Manage Payments
FAQs
Logging In
Support
Sub-Merchant Resources
User Management
AndDone Payments
Making Payments (For Shoppers)
Managing Payments (For Sub-Merchants)
Navigating Payments Portal
Payments
Payment Links
Notifications
Settings
Reporting
Financing
Chargebacks
Transaction Batching & Voids
Onboarding
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AndDone Help Center
FAQs
Getting Started
Before You Make a Payment
Ready to Accept and Manage Payments
FAQs
Logging In
Support
Sub-Merchant Resources
User Management
AndDone Payments
Making Payments (For Shoppers)
Managing Payments (For Sub-Merchants)
Navigating Payments Portal
Payments
Payment Links
Notifications
Settings
Reporting
Financing
Chargebacks
Transaction Batching & Voids
Onboarding
FAQs
Learn about the frequently asked questions regarding the AndDone portal.
Logging In
What is the Payments Portal URL?
How do I log in as a first time user?
How do I reset my password?
What are the password requirements?
DDA Changes Explained
I am locked out of the payments portal.
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Support
How can I contact someone from AndDone?
Is this payment secure?
How to Whitelist IP Address in Office 365
Adding AndDone as a trusted domain in Outlook
How do I clear my cache?
How do I submit a support request?
Where can I request a training call from a real person?
How do I report an issue/bug?
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Sub-Merchant Resources
Glossary of Terms
What is a Sub-Merchant?
IRS Form 1099-K Explained
How do I modify the statement descriptor for payments?
What is PCI DSS compliance?
What is PCI compliance for sub-merchants?
What is the technology fee and how is it calculated?
Is this MaxPCI email legit?
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User Management
How do I deactivate or activate a user?
How do I add and activate users?
