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How do I add and activate users?

Adding and activating users can be done in just a few clicks, find the steps outlined below!

Follow the steps below to get started! 

 

Note: Only Users with the User Management permissions have the access to add & activate new users. 

Step 1: Log into the Payments Portal

Go to portal.anddone.com and sign in using your administrator credentials.

Step 2: Navigate to Settings

Once logged in, locate and click on Settings in the left-hand navigation menu.

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Step 3: Go to the Users Section

In the Settings menu, select Users to view your current user list.

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Step 4: Click Add User

In the Users section, click on the ADD USER button to begin creating a new account.

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Step 5: Enter User Details

Fill in the required fields for the new user.

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Step 6: Assign a Role

Click on ASSIGN ROLE, then choose the appropriate role for the user based on their responsibilities. Admin & Basic are pre-generated, or create new roles by selecting New Role button.  

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Step 7: Confirm Role Assignment

Once you've selected the role, click CONFIRM to finalize the assignment.

Step 8: Activate the User (MOST important step!)

After confirming the details and role, click ACTIVATE. The user will automatically receive a registration email with their login credentials and next steps.

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If you need assistance or have any further questions, please click here to contact our support team.