How do I log in as a first time user?

Logging in for the first time is easy with AndDone.

Reaching the login page 

Upon completing your registration, you will receive an email from containing the URL to log in for the first time. 

Click here to reach the login page or go to

We recommend that you bookmark the AndDone payments portal URL for future use. 

Temporary password

The email that you receive from will contain a temporary password that you will use for your initial login. Upon successful login with your temporary password, you will be prompted to create a new password right away. The requirements for a new password are:

  • it must be at least 14 characters long
  • it must include at least 1 uppercase letter (A-Z)
  • it must include at least 1 lowercase letter (a-z)
  • it must include at least 1 number
  • it must contain at least 1 special character (!@#$%^&*)

Once you have settled upon a password that meets the above requirements, you will confirm your new password twice and click "change password."


Your new password is confirmed and you can now log into the portal using your username and new password!

Click here to learn more about password requirements.

Click here to learn how to reset your password. 

If you need assistance or have further questions, please refer to our self-service Knowledge Base.

If you are experiencing further difficulties, please contact us and we'll be sure to help!