DDA Changes Explained

This article will explain what a DDA is and how to submit a DDA change through AndDone.

What is a DDA?

DDA stands for Demand Deposit Account. Demand Deposit Accounts are a type of bank account similar to a checking account that allows withdrawals and deposits at any time, and are required in order to use AndDone.  

What is a DDA change?

A DDA change is simply a change or modification to a Demand Deposit Account. This can happen as a result of new ownership, acquisitions, and bank or account mergers. Please note that if you are requesting a DDA change due to an acquisition (you being acquired) or you need to use a different Tax ID, you must reach out to AndDone Support to request a brand new onboarding. 

What is required to implement a DDA change?

1. Submit a support request via the Support Box in the payments portal or send an email to support@anddone.com. For the subject line for either the email or the Support Box request, please write "DDA Change Request" followed by your agency name. Within the body of the request, please put a reason for the DDA change as well as your agency name again and your address. 
2. Once you have submitted a DDA Change request to AndDone support, make sure to keep an eye on your email inbox! You will receive a DocuSign from support@anddone.com that you will need to complete. In addition to the DocuSign, you will be required to provide proof of banking to include one of the following: 
   1. A voided check
   2. A banking verification letter/account verification letter
   3. A recent bank statement
   4. Online banking screenshot
   5. Wire transfer receipt
3. Lastly, once the DDA change has been completed, you will receive a confirmation email from support@anddone.com.