Below you will learn what a transaction ID is and where to find and copy a transaction ID!
Transaction ID Basics
A transaction ID is a unique alphanumeric code assigned to each individual transaction. It is a reference number to track and identify a specific transaction within a system or database.
When a transaction occurs in the portal, a transaction ID is generated to provide a means of identification and organization. This transaction ID is created by AndDone and is used to tracking facilitate various processes.
The transaction ID plays a crucial role in troubleshooting and resolving any issues during or after a transaction. The transaction ID makes it easier to investigate and resolve discrepancies or errors by allowing our support team and merchants to locate and reference specific transactions.
How to Find and Copy Transaction ID
- Upon login (click here to reach the login page), you will be directed to the Payments module, where you can manage all your transactions in one place. When logged in, you can easily navigate to the payments module by clicking "Payments" in the navigation bar located on the left side of your screen.
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Once in the Payments module, you will see a list of your most recent transactions. You can use the filter function or enter relevant details into the search bar to locate a specific transaction. Clicking on the corresponding data line for any transaction shows you more insights and payment details.
- Once in the Payment Details view, you will see the transaction ID at the upper left-hand of the page under the "Transaction Details" section. You can copy the transaction ID to your clipboard by clicking the copy button to the right of the transaction ID. When you click the copy button, a green "Transaction ID copied successfully" banner message will display.
