Understanding credit card chargebacks
Want to know how credit card chargebacks work? We've got you covered below!
What Is a Credit Card Chargeback?
A credit card chargeback is a transaction returned to a shopper after that shopper successfully disputes a transaction. A chargeback may occur on either debit cards (and the underlying bank account) or credit cards. Chargebacks can be granted to a shopper for a variety of reasons. However, in the context of payments, this typically happens after a shopper claims a transaction resulted from fraud.
How Are Chargebacks Handled with AndDone?
When a chargeback is initiated, AndDone will remit a settled payment that will be returned to the shopper as a chargeback. AndDone does not automatically debit your account to recover these funds. Instead, we will net the total amount from your upcoming eligible payout. This way you don’t have to stress about sending the funds back to AndDone, you can simply focus on collecting a new successful payment from your shopper.
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