Understanding credit card chargebacks
Want to know how credit card chargebacks work? We've got you covered below!
What Is a Credit Card Chargeback?
A credit card chargeback occurs when a payment made with a debit card or credit card is disputed by the cardholder. Any funds originally credited are debited from the merchant and returned to the cardholder.
Chargebacks can be granted to a shopper for a variety of reasons. However, in the context of payments, this typically happens after a shopper claims a transaction resulted from fraud.
How Are Chargebacks Handled with AndDone?
When a chargeback is initiated, AndDone will remit a settled payment that will be returned to the shopper as a chargeback. AndDone does not automatically debit your account to recover these funds. Instead, we will net the total amount from your upcoming eligible payout. This way you don’t have to stress about sending the funds back to AndDone, you can simply focus on collecting a new successful payment from your shopper.
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