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Getting Started: Creating a Payment Link in Merchant Portal

Click on our quick "How to video" or check out the step-by-step guide below!

Click here for a Step- by- step guide or see below!

Upon logging in to the Payments Portal (click here to log in), you will be directed to the payments module where you can see all of your recent payments. From the left-side navigation bar, proceed by clicking on "Payment Link." After clicking on "Payment Link," a drop-down menu will open. 

Your payments dashboard is your default home screen displaying recent payments

From the drop-down menu, click on Create Link

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After clicking on "Create Link," you will be directed to Create Payment Link.  

Select one of the reference types

The first field is a drop-down menu- where you will need to select one of the reference types: Account Number, Policy Number, Quote ID, or Other. 

Our example we will select: Invoice Number

Type in the reference data

After entering the Invoice Number, you need to enter the payment amount. 

Type amount

Next enter how long the payment link should be valid.  

Minimum 1 hour, Maximum of 10 weeks

 

Next enter the Purpose of Payment (explain what the payment is for) in this example we will use Errors & Omissions insurance. 

Type in a purpose of payment

For additional details, by default setting the Shopper will be asked to fill in their details. You also have the option to fill in the Shopper yourself or to waive additional shopper details. 

 

For the last step, you will edit the Confirmation Page details to include the default message, a custom message, or to redirect to your website. 

 

 

Finally, once you have confirmed all details, you will click on "Create Payment Link."

Click on Create Payment Link

You will now see a confirmation dialogue box appear where you can copy your newly created payment link!

Click on Copy- then you will paste the link into an email or text and send to your shopper

If you need assistance or have any further questions, please click here to contact our support team.