How do I enable payment links?

In order to enable payment links, simply submit a support request.

  1. After logging into the portal (click here to reach the login page), navigate to the "Support" option on the left side. By clicking on "support," you will be directed to the support request view, where you can proceed with submitting your request to enable payment links.  


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  2. In the support request box, provide your name, email address, subject, and message. Be concise in your subject line and message to ensure the support team understands your request. For example, you can write, "Please enable payment links for Jane Doe" as your message to indicate that you are requesting the activation of payment links for your business. 

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  3. Once your support ticket is complete and submitted, our support team will review your request. After the review process is completed, you will receive a confirmation email to the same email address that you provided in your support ticket.

    **The processing time for enabling payment links may vary depending on the volume of requests we receive. Our team works diligently to address each request as quickly as possible. We strive to provide you with the best service and will notify you promptly once your payment links are enabled.**

How to Check That Payment Links Are Enabled

  1. You can check that payment links have been enabled by clicking on "Settings" then "Business Settings." 

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  2. Within Business Settings, under "Additional Details" you can see if "Payment Link" is "Enabled."

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Congratulations, you have successfully enabled payment links! If you need assistance or have further questions, please refer to our self-service Knowledge Base!