This article will explain the difference between Chargeback Invoicing vs. Net Settlement with AndDone
How does Chargeback Invoicing work with AndDone?
At the end of each month, AndDone will prepare an invoice that reflects chargebacks owed by the Sub-Merchant to AndDone. This Chargeback amount includes:
- Chargeback Amount
- Chargeback Fees
- Chargeback Float
When using chargeback invoicing, chargebacks are captured and recorded over the course of the month. Chargeback invoices can be paid directly within the Invoice Module in the Payments Portal or by downloading the PDF in the Invoice Module. These two options will both be paid via Payment Link. Optionally, chargebacks may be paid via check or wire.
How does Chargeback Net Settlement work with AndDone?
Net Settlement is the process by which AndDone settles funds with Sub-Merchants for amounts owed. As transactions are processed, some may return due to issues like insufficient funds or incorrect account details. In such cases, Sub-Merchants are responsible for returning funds to AndDone. The Net Settlement feature automatically identifies returned transactions and withholds the owed amounts from future payouts, requiring no action from the Sub-Merchant. This service is supported by daily reports, such as the Daily Settlement Report and Daily Chargeback Report, which detail settled transactions and the amounts offset from future payouts, helping Sub-Merchants track withheld transactions.
If you need assistance or have further questions, please refer to our self-service Knowledge Base!